Bodystrands
Shipping & Returns
All orders are handmade and ship from Portugal.
Processing Time
Every piece is made by hand. Please allow 1–2 business days for your order to be prepared and packed before it ships. You will receive a tracking confirmation by email once your order is on its way.
Shipping Rates
Estimated delivery: 4–7 business days
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Estimated delivery: 4–7 business days
United Kingdom, Switzerland
Estimated delivery: 7–14 business days
United States, Canada
Customs & Duties
Orders shipped to the United Kingdom, United States, Canada, and Switzerland may be subject to import duties or taxes upon arrival. These charges are determined by your local customs authority and are the responsibility of the customer. Bodystrands has no control over these fees and cannot predict their amount.
Returns & Exchanges
We want you to love your Bodystrands piece. If something isn't right, you may return it within 14 days of delivery for a full refund of the item price.
To be eligible for a return:
- The item must be unworn and in its original condition
- It must be returned in the original packaging
- Return shipping costs are covered by the customer
To initiate a return, email us at storenavaria@gmail.com with your order number and reason for return. We will respond within 1–2 business days with instructions.
Damaged or Lost Orders
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us immediately at storenavaria@gmail.com. We will do everything we can to resolve the issue quickly.
Track Your Order
Already shipped? Enter your tracking number here to follow your parcel in real time.
Questions?
Reach us anytime at storenavaria@gmail.com — we typically reply within one business day.